If this occurs, please email support@biorez.life and notify us so we can review the matter and take care of the issue promptly. There is a two-year warranty; therefore, it is important to notify us of this issue the first time it happens because if this occurs after two years, the device can still be repaired; however, Enso Electronics may charge a fee to repair it.
Sweeper Power Failure (shuts off during operation)
There is a recurring complaint that the Sweeper CT and CT2 shuts off unexpectedly while in use. This is not caused by a dead battery but rather a defect in the power system. Thus far, Enso Electronics has replaced these devices under warranty.