All about the BIOREZ Helpdesk Portal

Our Virtual Helpdesk Manages And Supports All Of Our Biorez Member Services



This support tool ensures quality of service, transparency and a constant support mechanism in place for people who enter into a trust relationship with us in building out a Biorez hub, receiving therapy or a consult. 


Login Address: https://help.biorez.life or https://link.biorez.life/help




Our Helpdesk provides Customer Support for our WEBSHOP

  • ORDERS: PLACEMENT  TRACKING → PAYMENTS → CHANGES



Consult the Helpdesk for
Product Support

  • Open support tickets for technical issues and warranty claims

  • Designed to track issues, motivate performance and improve resolution

  • Ensures that an issue is not forgotten, lost or ignored


Essential Services Support

  • Open support tickets for technical issues with Cloud and Email services  




Ambassadors may receive access as help desk agents to follow, monitor and help with client support tickets.  Ambassadors can subscribe to tickets to receive updates when tickets are updated or resolved.  

Learn how to use the Help desk here -> https://user-docs.zammad.org/en/latest/
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