Our Virtual Helpdesk Manages And Supports All Of Our Biorez Member Services
This support tool ensures quality of service, transparency and a constant support mechanism in place for people who enter into a trust relationship with us in building out a Biorez hub, receiving therapy or a consult.
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Address: https://help.biorez.life or https://link.biorez.life/help
Our Helpdesk provides Customer Support for our WEBSHOP
ORDERS: PLACEMENT TRACKING → PAYMENTS → CHANGES
Consult
the Helpdesk for Product
Support
Open support tickets for technical issues and warranty claims
Designed to track issues, motivate performance and improve resolution
Ensures that an issue is not forgotten, lost or ignored
Essential
Services Support
Ambassadors may receive access as help desk agents to follow, monitor and help with client support tickets. Ambassadors can subscribe to tickets to receive updates when tickets are updated or resolved.
Learn how to use the Help desk here -> https://user-docs.zammad.org/en/latest/